SALES TERMS AND CONDITIONS



General information:

TROPIANO is a sole trade business registered in England with VAT number GB191843192.

TROPIANO’s total liability for any claim, however it arises, will not exceed the price of the goods supplied by TROPIANO to the customer, inclusive of all postal expenses. TROPIANO will not be liable for any resulting customer loss, whether this arises from a breach of duty in contract or in any other way.

These terms do not affect your statutory rights.



You agree to:

  • Your contract for purchases made through www.tropiano.co.com is with TROPIANO, and all goods ordered by you are for your own private and domestic use only and are not for resale.

  • You must be eighteen years old or older. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.

  • All details you provide to TROPIANO for the purpose of ordering or purchasing goods must be true, accurate, current and complete in all respects; and the credit or debit card you are using must be your own with sufficient funds in your account to cover payment of the goods ordered.

  • Use email as mean of long distance communication.

  • Not to use a false name or an invalid credit/debit card for you order.



End of Agreement:

TROPIANO has the right to end the agreement with you and without notice to you:

  • if you fail to make payment to us when due

  • if you breach any of our terms and conditions

  • if, when requested by us to do so, you fail to provide enough information for us to check the accuracy and validity of any information supplied by you, or your identity



Your responsibilities:

You agree that if you break these Terms and Conditions, or if any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that TROPIANO incur as a result of the breach, including reasonable legal fees.

 

Place an oder:

  • When placing an order, you agree that any and all information given are accurate and complete.

  • All orders are subject to acceptance and product availability. If the product is not available you will be notify before you final payment at the checkout.

  • We reserve the right to change prices on www.tropiano.co.com of any product at any time.

  • No contract for the sale of any product will exist between you and www.tropiano.co.com until we accept your order by sending the product to you. When this happens we will confirm the acceptance of your order by sending you an email.

  • A confirmation email will be sent to the email address given in your order form and containing detail products ordered, payment method, cost and usual delivery times. You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are not correct.

  • If your order has not been accepted, you will receive an email from us telling you the reasons why.

  • Discount vouchers are NOT available on www.tropiano.co.com.

  • In order to ensure that all our customer are charged the same price TROPIANO uses a standard pricing policy regardless of where the order is shipped to. We do not offer VAT refunds on orders delivered outside of the EU.



Delivery:

The delivery period is stated in the email that you will receive once your order is accepted. Goods will be sent to the address given by you in your order.

TROPIANO is not liable for any additional cost such as import duty or tax if your delivery address is outside the UK. You may be then asked to pay import duties and taxes, which are levied once a shipment reaches your country. You are liable for any additional charges for customs clearance. We recommend you contact your local customs office for further information. Please note international shipments may be subject to cross-border inspections by customs authorities.

In the event that your order does not arrive within the approximate delivery period stated we will do our best to assist in tracking your order.



Payment:

www.tropiano.co.com uses PayPal as a payment platform and accepts most major credit/debit cards.

All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.



Returns:

You may return items sold by www.tropiano.co.com within 7 days from the date of delivery for a full refund, providing that all the original swing tags remains attached to the garment and the item is in the same condition as sold. You will be liable for all the expenses incurred when returning the goods to TROPIANO, unless the return is as a result of an error on our side. We recommend that you take note of the tracking number so that we can track your item. Once you have returned your goods any sum debited to us from your credit or debit card will be re-credited to that credit or debit account within 30 days from the time the goods are arrived at TROPIANO.



Errors:

We do not accept liability for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We have no obligation to complete an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on www.tropiano.co.com is incorrect for any reason, we will email you to inform you that we have not accepted your order, and that your order has been cancelled. You will be advised of the correct price of the subject product. If you have already paid for the goods in the circumstances described in this clause, we shall refund the full amount within 30 days of the date of order. Should you choose to re-order at the correct price, a separate new transaction will be started.



Images:

At the best of our ability we have provided accurate images for each product for sale on the website. However, due to a number of different factors such as Internet browsers, monitor colour contrasts etc, we cannot be held responsible or liable for any differences in colour between the image and the actual product.



Website:

All the payment are cleared from our webiste via PayPal payment platform, we are not liable for any issue or security breach on the PayPal system.



Delays:

We will have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, governmental actions and any other similar events.



Warranties:

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer.



Copyright:

All rights, including copyright, in the content of the www.tropiano.co.com web pages are owned and controlled by TROPIANO. In accessing www.tropiano.co.com web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.tropiano.co.com web pages for any other purpose whatsoever without the prior written permission of TROPIANO. 



Waiver:

TROPIANO failure to exercise or delay in exercising any right, power or privilege under this Agreement shall not operate as a waiver; nor shall any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof.





Survival:

Any provision of this Agreement which imposes an obligation after termination or expiration of this Agreement shall survive the termination or expiration of this Agreement.



Entire agreement:

This Agreement constitutes the entire understanding and agreement of the parties hereto with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements or understandings, inducements or conditions, express or implied, written or oral, between the parties with respect hereto. The express terms hereof control and supersede any course of performance or usage of the trade inconsistent with any of the terms hereof.



Law:

The Conditions will be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.